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‎05-08-2025 01:53 PM - edited ‎05-08-2025 01:57 PM

HP Recommended
Product: HP EliteOne 800 G4 23.8-inch Touch All-in-One PC

go to device manager by pressing win+x then to sound drivers. right click , properties, on top go to driver tab there you will see roll back driver. do it restart pc. That,s it check again in device manager that instead of synaptics it is showing high definition audio device.

2 people had the same question
1 REPLY 1

‎07-02-2025 02:32 PM

HP Recommended

Hi @NitinNV 

Welcome to the HP Support Community!

 

Thank you for letting us know about the fix. If you need any help in the future, keep us posted

 

Please mark this post as “Accepted Solution” if the issue is resolved, and if you feel this reply was helpful, click “Yes”.

 

Thanks for being part of the HP Community!

 

VikramTheGreat

HP Support

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