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‎12-27-2016 12:08 PM

HP Recommended
Product: HP Pavilion Slimline
Operating System: Microsoft Windows 7 (64-bit)

I have an HP Pavilion Slimline that came with harman/kardon speakers.  They no longer work.  The troubleshooter tells me the device is not plugged in, when it clearly IS plugged.  However, the troubleshooter also thinks the device is a "headset" -- so is there a setting somewhere that has gotten changed?

 

Thanks for any help in advance.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-27-2016 12:18 PM

HP Recommended

Hi:

 

Yes, it is possible that somehow the setting got switched from the speakers, to the headphones.

 

So, the only suggestion I can offer would be to:

 

Go to the Control Panel>Hardware and Sound>Sound>Manage Audio Devices, and ensure that the speakers are selected as the default device.

 

The default device will have a green checkmark next to it.

View solution in original post

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3 REPLIES 3

‎12-27-2016 12:18 PM

HP Recommended

Hi:

 

Yes, it is possible that somehow the setting got switched from the speakers, to the headphones.

 

So, the only suggestion I can offer would be to:

 

Go to the Control Panel>Hardware and Sound>Sound>Manage Audio Devices, and ensure that the speakers are selected as the default device.

 

The default device will have a green checkmark next to it.

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‎12-27-2016 01:12 PM

HP Recommended

Thanks Paul, that fixed it!

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‎12-27-2016 01:30 PM

HP Recommended

You're very welcome.

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