The inbuilt microphone test only shows 3-4% when speaking normally and 7-8% if I shout

[Ken2214]

I have a brand new All-in-one desktop with Windows 11 already installed. Everything is fine apart from the microphone input.

When using the testing check on settings it shows 3-4% if I speak normally and only 7-8% if I shout. I have followed all the various troubleshooting suggestions etc but nothing seems to change the input levels.

[Dilip_18]

Hi@Ken2214,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing issues with the HP All-In-One PC the built-in microphone not working correctly.

I have a few recommendations 

• Update your Notebook computer to the latest BIOS from HP.COM.
• Make sure the Windows and HP support assistant updates are up to date. 
• Check with any alternate USB/Wireless headphones and check if mic works fine.
• Try doing Reset PC Keep my files and check if it works.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!

[Ken2214]

Thanks for your advice Dilip. I did an upgrade and it is now working. 

[Dilip_18]

Hi@Ken2214,

Thank you for responding, I appreciate your time and effort.
 
Good to know that the issue is resolved.

Feel free to contact us in the future if you need any assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!