Unwanted audio compression ( dynamics )

[Johnthelabman]

Hello again Riddle_Decipher,

The audio playback is compressed on both the internal speakers and headphone socket.

Cheers,

John S

[Riddle_Decipher]

@Johnthelabman

Thank you for responding,

It's great to have you back 😉

That would mean this issue is with the software issue or possibly a faulty sound card,

The best way to verify this is to run a hardware test as suggested earlier: Click here to run a component test on the Audio card.

Please get back to me with the results,

If I have helped you resolve the issue, 

Feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

Followed by clicking on 'Accepted as Solution' 

And Have a great day ahead!

[Johnthelabman]

Hello R_D,

Thanks for your suggestion to run the HP dignostics tools.

I've run both tools ( just finished after 5.5 hours ) and results came back 'passed' all fine with no issues.

Anything else I can try ?

Best wishes,

John S

[Riddle_Decipher]

@Johnthelabman

Thank you for replying with this detailed response 😉 

I appreciate your time and efforts,

It's great news that the tests have passed,

However, this would mean that the issue is software related and I recommend you initiate the data backup and run a system recovery on your PC:

CLICK HERE FOR INSTRUCTIONS.

(by the end of this document, all the issues should be resolved)

If I have helped you resolve the issue, 

Feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

Followed by clicking on 'Accepted as Solution' 

And Have a great day ahead!