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Volume mutes when I use keyboard

HP Recommended
HP 22 All in one
Microsoft Windows 10 (64-bit)

When I am playing music on the WMP and typing the volume continually mutes and unmutes with the keys.

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HP Support Agent
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Message 2 of 2
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@Ken610, Welcome to HP Support Community!


I see that you have issues with the keyboard, turn off Numpad/mouse keys. Also, check if any key is physically stuck. The best way to confirm is to check if an alternate keyboard works without these issues.


Keep me posted. 


Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I am an HP Employee

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