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When gaming, an annoying beep or double beep will occur at random
10-10-2019 07:10 PM

I have recently purchased an Hp Omen Obelisk and have been using it for gaming, such as Destiny 2. As I have been playing, however, I have noticed a random 'beeping' noise will occur. I have managed to figure out that it is originating from system sounds and not the game itself. In addition, I have yet to realise any pattern as to how the 'beep' is produced and have been unsuccessful at recreating it on purpose. As such I am curious as to why this noise is occurring and how I can stop it as it is very loud, irritating and distracting. I have checked to make sure all my drivers are updated and just to clarify, the sound is not being produced from the PC tower, it is either coming through the monitor or headphones depending on which I am using for audio. Any help will be greatly appreciated and if further details are required I am willing to provide. Thanks in advance for any help.
10-13-2019 05:36 PM

@Arin_18
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
- Did you make any changes in the settings of your PC prior to the issue?
Keep me posted for further assistance.
ECHO_LAKE
I am an HP Employee
10-14-2019 03:09 PM

Hi there,
In regards to your questions, my PC product number is 5MM75EA#ABU and I haven't changed any settings as of yet. I have tried to filter through the settings and find what could be making the noise but have yet to actually change anything.
Also thanks for your assistance, it is greatly appreciated.
Arin_18
10-15-2019 11:38 AM

Thank you for posting back.
Let's try this: https://support.hp.com/in-en/document/c04474731Resolving Headphones and Headset Problems (Windows 8 and 10)
Keep me posted!
ECHO_LAKE
I am an HP Employee
12-12-2019 11:28 AM

Hi,
In the French forum there is a solution for this same type of problem
It would be enough to uninstall the HP command center program !
Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem
12-12-2019 01:10 PM

Thanks for the tip! I was able to get the beeps to stop by force closing the command center process, but it looks like for a more permanent solution I will have to uninstall the command center as you say. I do still want to be about to control my case RGB LEDs. Is there anyway to do this outside of command center?
12-12-2019 01:22 PM

Sorry
I do not think so !
Unfortunately we had very little similar problem
And I did not have time to deepen the question!
I tried to trace back, the problem, but I do not know if it succeeds, and if a correction is in progress!
Uninstall is only solution than i have
Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem

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