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‎09-02-2017 07:57 AM

HP Recommended
Product: HP ENVY Recline TS 27-k150xt
Operating System: Microsoft Windows 10 (64-bit)

I have the same problem as others. No Beats Audio after Creators Update. We have an HP ENVY Recline TS 27-k150xt 

Product number is E7N94AV#ABA

The links given for the notebooks won't install. Any help will be much appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-02-2017 10:37 AM

HP Recommended

Hi:

 

The only suggestion I can offer would be to try the desktop variant of the driver.

 

Install and restart the PC.

 

This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

File name: sp71717.exe

View solution in original post

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5 REPLIES 5

‎09-02-2017 10:37 AM

HP Recommended

Hi:

 

The only suggestion I can offer would be to try the desktop variant of the driver.

 

Install and restart the PC.

 

This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

File name: sp71717.exe

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‎09-06-2017 07:47 AM

HP Recommended

Thank you. That link worked for us.

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‎09-06-2017 08:12 AM

HP Recommended

You're very welcome.

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‎09-10-2017 11:06 AM

HP Recommended

This fix also works for the HP Envy 23 model K027c.  The Windows Creators update seems to blow away the audio driver for this model, and the automated diagnosis tool finds no updated driver for Win10.  HP doesn't have any drivers for this model beyond Win 8.1.

 

thanks for posting this fix.

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‎09-10-2017 12:30 PM

HP Recommended

You're very welcome.

 

Glad that driver worked for your model series as well.

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