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Lue2017
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Solved!

Windows 10 Creators Update removed Beats audio

HP Recommended
HP ENVY Recline TS 27-k150xt
Microsoft Windows 10 (64-bit)

I have the same problem as others. No Beats Audio after Creators Update. We have an HP ENVY Recline TS 27-k150xt 

Product number is E7N94AV#ABA

The links given for the notebooks won't install. Any help will be much appreciated.

5 REPLIES 5
Paul_Tikkanen
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Hi:

 

The only suggestion I can offer would be to try the desktop variant of the driver.

 

Install and restart the PC.

 

This package provides the IDT Tempo High Definition Audio Driver for supported desktop models that are running a supported operating system.

 

File name: sp71717.exe

Lue2017
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Thank you. That link worked for us.

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Paul_Tikkanen
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You're very welcome.

mohairrug
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This fix also works for the HP Envy 23 model K027c.  The Windows Creators update seems to blow away the audio driver for this model, and the automated diagnosis tool finds no updated driver for Win10.  HP doesn't have any drivers for this model beyond Win 8.1.

 

thanks for posting this fix.

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Paul_Tikkanen
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You're very welcome.

 

Glad that driver worked for your model series as well.

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