audio input not working.

rwa1florida · ‎06-13-2022

On my old computer, I used an external cd player to input to the computer through the input jack on the back of the computer to play through to the speakers I had connected to the output jack on the back. I also used the audio to input to my AVS audio editor. None of this is working now. I can hook the cd output to the speakers, and it works fine but I have eliminated the computer and my ability to edit the music.

Prométhée · ‎06-14-2022

hi

sorry, unable to identify the model of the computer
You can have either of these motherboards

but if for one it is mentioned "line in", for the other nothing precise, there is just: (2) Audio ports

so either you don't have an audio input or a configuration problem!

https://support.hp.com/us-en/product/hp-pavilion-desktop-pc-tp01-2000a/2100367768/model/2100367779/p...

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rwa1florida · ‎06-14-2022

The desktop is, supposedly HP newest desktop for 2022. I copied it exactly from my warranty information. I don't have any idea as to the motherboard in the computer. I can tell you that the processor is a Ryzen 3. As previously stated, I have been using the same setup for several years, it was working fine on my last computer which had a hard drive crash. Both, the input and output have been checked and they both work except when plugged in to the mini jack ports for input and output on the HP desktop. Thanks.

Prométhée · ‎06-15-2022

Sorry, this doesn't help me much.
Not sure which model you bought exactly?
see this

[start]This is an automatic response
in order to avoid writing the same thing each time

Some elements may therefore not apply to you
To be able to answer you effectively, we need some information

we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
Give the full name with the product number P / N

this is not a model:

HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb

if you give the best information
your problem could have a solution more quickly (depending on the difficulty, of course)
Learn how to use the Community

Advice for asking the "Very Best Question"

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I don't quite understand what you tell me next, it seems to confirm that you have an audio input, but:
"Both, the input and output have been checked and they both work"
except when plugged in to the mini jack ports for input and output on the HP desktop. Thanks."
there I am not what you do and say exactly, what connection exactly?

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