cancel
Showing results for 
Search instead for 
Did you mean: 
jlat1
New member
1 0 0 0
Message 1 of 2
219
Flag Post

audio when using zoom is unclear and interfered with, tried device manager, it said sound was workin

HP Recommended
Microsoft Windows 10 (32-bit)

there were no error codes for audio, audio works on zoom but sound is high

pitched and interfered with , 

1 REPLY 1
praveenbv
HP Support Agent
HP Support Agent
2,906 2,905 107 142
Message 2 of 2
Flag Post
HP Recommended

Hi@jlat1, Welcome to the HP Support Community!

 

Request you to follow the below troubleshooting steps Audio issue 

 

 

To resolve this issue, download and install the SoftPaq or update the audio driver in Device Manager.

Option 1: Download and install the SoftPaq to update the audio driver:

 

 

Update the BIOS

 

Realtek High-Definition (HD) Audio Driver

 

Option 2: Update the audio driver in Device Manager

  1. Open Device Manager.
  2. Expand Sound video and game controllers.
  3. Right-click on Realtek Audio Device.
  4. Select Update Driver Software.
  5. Select Search automatically for updated driver software.
  6. Follow the on-screen instructions to download and install the driver.

             

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation