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‎12-12-2021 09:15 AM

HP Recommended
Product: Pavilion gaming
Operating System: Microsoft Windows 10 (64-bit)

bang and Olufsen driver is missing inside the app 

Category:
2 REPLIES 2

‎12-12-2021 10:12 AM

HP Recommended

You might find this helpful

https://h30434.www3.hp.com/t5/Notebook-Audio/Bang-amp-Olufsen-speakers-windows-10-updated-to-Realtek...

 

You do not mention your system but I am guessing it is this one

https://support.hp.com/us-en/drivers/selfservice/hp-elitebook-folio-1020-bang-olufsen-limited-editio...

 

Looks like no driver change in 1.5 years.  Possibly a recent update to windows 10 snuck in some Realtek drivers that replaced the original B&O.  

Check device manager => sound drivers => Realtek and see if the version number is 6.0.1.7657 rev C.  Note that driver is actually 6 years old.

 

 

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‎12-12-2021 12:13 PM

HP Recommended

Hey @daiva 

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.

Regards,

MarcusC

I work on behalf of HP.
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