hp pavilion power 580-137c microphone way too quiet

[WingRiddenAngel]

I bought this computer a few months ago and the microphone has always been quiet. This really bums me out because I really like talking to my friends in discord. I have tried updating the drivers and messing with microphone properties. Not much I can do in discord or in other games. Nothing wrong with my microphone it works well on other devices, My Microphone is an Astro A10 Headset. 

[Echo_Lake]

@WingRiddenAngel
Thank you for posting on the HP Support Community.

I have a few troubleshooting steps we could try to fix the issue:   

Firstly, Remove the audio drivers & Reinstall the original drivers 

Update the Audio drivers from the Official HP website for windows 10 (click on change on the top to switch between OS). 

Increase volume on playback device settings after setting your speaker as the default device.

If they work on the alternate device, check if the Headphones are enabled as a playback device. 

To do this, please see the steps below: 

• Click the Start Pearl and then type Sound in the Start Search Box. 

• Select Change Sound Card Settings in the Start Menu Options. 

• Next, under the Playback Tab, right click and select Show Hidden Devices and Show Disconnected    Devices if available. 

• Select Headphones and enable 

To Increase the volume on your headphone: 

Method 1 

• Right-click the volume icon in the notification area. 

• Click Open Volume Mixer and increase the volume for Headphones. 

Method 2 

• Right-click the volume icon in the notification area. 

• Go to Playback devices and right click Headphones under Playback. 

• Go to Properties and set the volume to the maximum under Levels tab. 

• Click Apply and OK. 

Hope this helps! Keep me posted for further assistance.
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