• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎08-07-2026 02:53 AM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-e2000 (2K3D8AV)

i can't recording my voice on laptop.......... inbuilt input mic not working 

Category:
Reply
1 REPLY 1

‎08-07-2026 06:19 AM

HP Recommended

This should be the audio driver you need

https://support.hp.com/us-en/drivers/swdetails/hp-15.6-inch-laptop-pc-15-e2000/model/2100376550/swIt...

 

 I went here to find it

 

You should first do a hardware check.  There is the possibility of an actual failure.

Press F2 when booting and run the audio / microphone test.

 

Possibly windows is looking for audio from the input jack and not the built in microphone.   Check the audio input and verify it is the  built in on and enabled.

BeemerBiker_0-1786105140737.png

 

If you connect a headphone with no mic possibly windows thinks it has a mic and is not using the built in one.

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->