• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-29-2022 04:38 PM

HP Recommended
Product: HP All-in-One PC 24-dp0000wa (7TT88AV)
Operating System: Microsoft Windows 11

I have an HP All in One PC that says it has an HP 2.0 camera with integrated dual array digital microphone. The camera works as it should but the system does not identify any type of microphone. I'm been into setup, privacy, everything I can find to troubleshoot but nothing. Help?

Category:
3 people had the same question
1 REPLY 1

‎07-05-2022 11:03 AM

HP Recommended

Hi @MrMarkus 

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing microphone-related issues on your system. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

 

Please update Windows on your system and check if the issue persists. Select Start > Settings > Update & Security > Windows Update , and then select Check for updates. 

 

Also, please use the link below and follow the instructions: https://support.hp.com/us-en/document/ish_1659562-1439556-16 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.