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HP Recommended

i bought a new mic(boya) of trrs pin. but it's not supportable in my hp pc...in the videos in  youtube they are asking  to buy  a trrs to trs converter. is it necessary to again invest money or you guys could help me out

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HP Recommended

Hi @hello44

 

Welcome to the HP Support Community. I'd be happy to assist you.

 

Have you tried using alternate earphones/headphones with a mic to check if that works?

 

Check for Windows update and install updates using HP Support Assistant

  1. In the search box, type, and open HP Support Assistant. 
  2. Check for updates. 
  3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

 

Also, perform the steps mentioned in this document to resolve this issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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