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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Audio
- issue for mic

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12-08-2020 11:44 PM
i bought a new mic(boya) of trrs pin. but it's not supportable in my hp pc...in the videos in youtube they are asking to buy a trrs to trs converter. is it necessary to again invest money or you guys could help me out
12-12-2020 11:23 AM - edited 12-12-2020 11:23 AM
Hi @hello44
Welcome to the HP Support Community. I'd be happy to assist you.
Have you tried using alternate earphones/headphones with a mic to check if that works?
Check for Windows update and install updates using HP Support Assistant
- In the search box, type, and open HP Support Assistant.
- Check for updates.
- If the updates are available, click on install and restart the computer.
Note: If you do not have HP Support Assistant installed, Click here to download the same.
Also, perform the steps mentioned in this document to resolve this issue.
Hope this helps! Keep me posted.
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