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Microsoft Windows 11

yesterday we got our internet cut off, when we got it back my audio wouldn't play, and a lil red X was next to it, I scoured the internet and this sight only for nothing to work. I've found two potential problems, 1. somehow my audio driver got uninstalled (any attempts I've made to find a new one has been futile) or 2. the settings of my computer say that some of the devices I use for audio are not plugged in or connect, even though the cable connecting the two seems pretty clear to me(I did try plugging them back in but that also didn't work) please help me, ive been all over the internet trying to fix this

5 REPLIES 5
HP Recommended

See if this one works.  Restart the PC after installing the driver.

 

Tempo High-Definition Audio Driver (Original IDT)

 

6.10.6504.0

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe 

 

 

HP Recommended

installing it i got an error saying "the hardeware detected is not supported by IDT package. the instal will be aborted" and then it closed.

HP Recommended

Sorry that driver didn't work. 

 

Its the only W10 IDT audio driver HP has for desktop PC's. 

HP Recommended

do you have any idea what i should do then? cause I'm still trying to get this to work

HP Recommended

Unfortunately, I do not.

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