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‎02-27-2023 02:26 AM

HP Recommended
Product: HP Laptop - 15s-eq1815nd
Operating System: Microsoft Windows 11

my audio does not match my screen and also the screen stutters when I want to watch a video

Category:
1 REPLY 1

‎03-02-2023 07:00 PM

HP Recommended

Hi @Nathaliex 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing audio issues.

 

Kindly refer to the steps on this link to update BIOS and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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