new computer, headphone not working

[rekik1]

new computer, headphone not working

[Prométhée]

Hello

[start]
This is an automatic response
in order to avoid writing the same thing each time

Some elements may therefore not apply to you 
To be able to answer you effectively, we need some information

we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

Give the full name with the product number P / N

this is not a model:
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb

Give the full version of windows

for windows 10 type winver in the search box
if you give the best information
your problem could have a solution more quickly (depending on the difficulty, of course)
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[JWWiseman]

I have an HP All-In-One 24-f1047c.

The microphone is the only part not working on my PC since some recent updates were pushed. I don't know if that Microsoft or HP updates, to be honest.  The headphone portion of my headset works fine, but the Microphone portion is essentially not picking up anything about 3% for normal talking.  I have been using my Bluetooth Headset on this computer, and it works just fine.  So, either there is a physical problem with the port on the back of the unit (I essentially had the same headset plugged in for a year, I honestly do not unplug it very often)...OR...there is some kind of a driver issue that is impacting the gain of the microphone? I am not sure, but I noticed that many people seem to be having the same issue at the same time. That tells me it's probably a recent driver update.

[JWWiseman]

I installed a driver package from RealTek and after the 1st reboot, the microphone was temporarily working. Then the process went through another round of driver installation, I'm not sure why. After that, it stopped working. I will try uninstalling all of the microphone drivers and see what happens.