newly installed monitor Elite E243 M No Sound

[Anton92]

Recently installed successfully Visual & Audio working ok for 2weeks then this morning when powered up the sound not available;      Also the HDMI connected device does not now appear in the Playback Devices list.        How do i get the Monitor sound to list again,  so that it can be selected as the Sound device.

I have original sound connected to the system which the HP sound replace but now that does not work either.     Please help......Many thanks.

[Prométhée]

Hello

[start]This is an automatic response
in order to avoid writing the same thing each time

Some elements may therefore not apply to you 
To be able to answer you effectively, we need some information

we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

Give the full name with the product number P / N

this is not a model:
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb

Give the full version of windows

for windows 10 type winver in the search box
if you give the best information
your problem could have a solution more quickly (depending on the difficulty, of course)
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