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Panos914
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Message 1 of 2
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no sound output devise found

HP Recommended
HP Touchsmart 520 pc
Microsoft Windows 10 (64-bit)

lost sound after windows upgrade, I get the "no output device found" 

Does this mean my problem is a hardware issue?

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Prométhée
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Message 2 of 2
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HP Recommended

Hello


this is a recorded response (macro))
we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support

 

and for a laptop:

 

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support
Give the full version of windows
for windows 10 type winver in the search box


Expert volontaire :Forum Fr 17-10-2009 :

Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem

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