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molo4n1k
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quiet microphone

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Microsoft Windows 10 (64-bit)

Hi. After Windows update i have some troubles with my microphone settings. Before update everything was OK, but after that the microphone became much quiter then it was. All drivers are updated, volume settings at maximum, but still WERY quiet. The problem is also not in the apps that I use, I have checked. 

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asmita6658
HP Support Agent
HP Support Agent
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Hi @molo4n1k

 

Welcome to the HP Support Community. I'd be happy to assist you with the microphone issue. 

 

To better assist you - May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

While you respond to that, let's try these steps -

 

Step 1 Run Audio troubleshooter -

1) In Windows, type "Find and fix audio" into Search, or right-click the speaker icon on the taskbar and select Troubleshoot sound problems.

2) Select Find and fix audio playback problems or Find and fix audio recording problems from the Search results.

 

Step 2 Re-install the Audio drivers -

1) In Windows, search for and open Device Manager.

2) Double-click Sound, video and game controllers.

3) Right click on the Audio drivers and click on uninstall.

4) Restart the computer.

 

 You may also refer to this document - HP PCs - Resolving Microphone Problems 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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