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HP Recommended
hp DC 7900
Microsoft Windows 10 (64-bit)

i installed windows 10 pro to a former windows7 the sound is not working.

i tried different issues without success

someone???

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

What I did for my dc7800 and dc7900 PC's which both use the same audio chip, was to install the Soundmax W7 driver from the support page.

 

https://ftp.hp.com/pub/softpaq/sp45501-46000/sp45615.exe

 

Restart the PC.

 

Then enable the multi-streaming option in the control panel > Hardware & Sound > SoundMax AudioESP.

 

Then go into the control panel > Hardware and Sound > Manage Audio Devices and select the PC speaker.

 

You will also now have the recording tab.

 

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

What I did for my dc7800 and dc7900 PC's which both use the same audio chip, was to install the Soundmax W7 driver from the support page.

 

https://ftp.hp.com/pub/softpaq/sp45501-46000/sp45615.exe

 

Restart the PC.

 

Then enable the multi-streaming option in the control panel > Hardware & Sound > SoundMax AudioESP.

 

Then go into the control panel > Hardware and Sound > Manage Audio Devices and select the PC speaker.

 

You will also now have the recording tab.

 

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