spatial sound

[dev895]

desktop sound/voulume not working new system how to open spatial sound

[zoey7886]

@dev895, Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding a sound issue!  
We're thrilled to have the opportunity to assist you and provide a solution.  

Troubleshooting Steps for Desktop Sound Issue

Check Basic Settings:

• Ensure the volume is not muted and is set to an audible level.
• Try increasing the volume using the keyboard or system tray.

Check Audio Output:

• Right-click the speaker icon in the taskbar → Select "Open Sound settings" → Under "Output", make sure the correct device is selected.

Test with Different Audio Source:

• Play a different audio file or use an online sound test to check if the issue is with a specific file or app.

Run Windows Troubleshooter:

• Go to Settings → Update & Security → Troubleshoot → Select Playing Audio → Click Run the troubleshooter.

Check Audio Drivers:

• Open Device Manager → Expand Sound, video and game controllers → Right-click your audio device → Select Update driver.
• Restart your system after updating.

Enable Spatial Sound:

• Right-click the speaker icon in the taskbar → Select "Spatial sound" → Choose "Windows Sonic for Headphones" or "Dolby Atmos" if available.

To assist you better, please send your desktop details (make, model, Windows version, and sound device details) in private chat. 🚀

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name.

Take care, and have an amazing day! 
 

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Regards,