spatial sound

[Chinmayee33]

laptop speaker is not working i am unable to on spatial sound, if i connect Bluetooth its working

[Max3Aj]

@Chinmayee33, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
I understand you're having trouble enabling Spatial Sound on your laptop's built-in speakers, while it works fine over Bluetooth. Let's walk through some steps to help resolve this issue.

 

Check Default Playback Device

• Right-click the Sound icon in the taskbar.
• Select Sounds > go to the Playback tab.
• Ensure your laptop speakers (usually listed as "Realtek Audio" or similar) are set as the Default Device.
• Click Properties > go to the Spatial Sound tab.
• From the drop-down, select Windows Sonic for Headphones or Dolby Atmos, if available.
• Click Apply and OK.

Update Audio Drivers

• Open Device Manager (right-click Start > Device Manager).
• Expand Sound, video and game controllers.
• Right-click your audio device (e.g., Realtek) > Update driver > Search automatically.
• Alternatively, visit the HP Software and Driver Downloads page and enter your laptop model to download the latest audio drivers.

Run HP Support Assistant

• Download or open HP Support Assistant. HP Support Assistant | HP® Support
• Go to the Troubleshooting and Fixes section.
• Run the Audio Check to detect and fix issues automatically.

Enable Audio Enhancements

• Go back to Sound Settings > Playback tab > select your speakers > Properties.
• Under the Enhancements tab, ensure Disable all enhancements is unchecked.
• Try enabling Loudness Equalization or other enhancements and test again.

Windows Updates

• Go to Settings > Windows Update and ensure your system is fully updated.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support