• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
omen oblisk desktop sn: 8CG83908VP
Microsoft Windows 10 (64-bit)

My new Omen Oblisk desktop doesnt have audio ports for my 3 plug (yellow/green/black) surround speakers. Is there an adapter? Can we repurpose the 3 audio ports in back somehow that are currently described as audio in (mic), audio out and audio in, (I still have the top front for my headset w/ mic)?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

testing the rear ports with my headset i was able to detect and make adjustments to those channels, the in and out channels were muted. unmuting them allowed headset to work properly. I went ahead and hooked 5.1 speakers as suggested above, bkl to blue, yellow to pink and green to self, it worked right away, no restart needed. however, it still thought it was my headset. leaving the 5.1 in their rear ports, i pludded headset into top ports, and it set headset to default but in same slot, like it replaced the 5.1 even tho in different ports. ive since moved headset to ports on my keyboard and system identifies it seperatly now.

View solution in original post

6 REPLIES 6
HP Recommended

@Shredin

Thank you for posting on the HP Support Community.

 

To get the answer to this question, this desktop computer does not build with a sound card, that's why you're not seeing (yellow/green/black) ports.

However, you can use Audio in/out ports on your desktop computer to export Audio. 

   

Workaround: The USB audio adapter - converts a computer USB port into a sound card connect a headset or computer speakers to stream music in stereo. 

 

Hope this helps! Keep me posted for further assistance.
If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner
,Thank you for posting in the HP Support Community.  Have a great day!

ECHO_LAKE
I am an HP Employee

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

Try this 5.1 audio setup:

 

Green is line out/front speakers. Connect as usual.

 

Blue is for rear surround speakers. Connect to black.

 

Pink is for subwoofer/center audio out. Connect to orange or yellow.

 

Regards

 

 

HP Recommended

OK. and now what? Plugging them into those ports didnt magically make it all work or even become detectable. Something must be done to reconfigure those ports still right? jumpers? firmware? an app?

Is this the best I can expect from my 'flagship gaming computer'? That it cant easily accept a surround sound system? Alienware still gives ya surround ports on its top end rigs, Aurora and both Area 51 systems. I am not willing to part with a (2yrold) perfectly fine speaker system just because they arent bluetooth.  Gimme some real (simple/cheap/easy) solutions plz.

HP Recommended

Can you be more specific than "USB audio adapter"? that search is endless and has as many different kinds of adapters. Oh and thx for the pro tip: "this desktop computer does not build with a sound card" How much did you get paid for that copy/paste answer? I expect more and better from your company.

HP Recommended

Hi,

 

Very sorry I could not assist.

 

The integrated soundcard should auto detect you are doing a 5.1 speaker setup. I have helped other folks in your situation (HP PCs with three audio jacks, green-blue-pink) and the fix has worked.

 

Maybe you have an integrated audio chipset or audio jack problem. Do the audio jacks work in a primary usage scenario? Blue is audio in (mic), Pink is audio in.

 

Maybe you need to check Audio settings to manually set to 5.1 sound.

 

Hope you get this problem solved.

 

Regards

HP Recommended

testing the rear ports with my headset i was able to detect and make adjustments to those channels, the in and out channels were muted. unmuting them allowed headset to work properly. I went ahead and hooked 5.1 speakers as suggested above, bkl to blue, yellow to pink and green to self, it worked right away, no restart needed. however, it still thought it was my headset. leaving the 5.1 in their rear ports, i pludded headset into top ports, and it set headset to default but in same slot, like it replaced the 5.1 even tho in different ports. ive since moved headset to ports on my keyboard and system identifies it seperatly now.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.