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‎04-07-2021 06:16 PM

HP Recommended
Product: 800 Elitedesk G1
Operating System: Microsoft Windows 10 (64-bit)

Have HP 800 Elitedesk G1 Tower. It came with 8GB of RAM (2) 4GB sticks. Wanted to upgrade to 32GB (max), so i ordered (4) 8GB sticks from Crucial. I could get 1 to work, but it wouldn't see the other 3. When more than 1 was in, would get 1 long beep on bootup. Contacted Crucial, they had me clear CMOS by pulling battery. Now, it won't boot up at all. Only getting 1 long beep whether I have 1 or more in. Put the RAM in different slots, but No Joy. Went back to original RAM, but still only getting 1 long beep upon bootup. Have wireless keyboard, and can't get into BIOS. Will pick up USB keyboard tomorrow.

 

Any suggestions?

1 REPLY 1

‎05-27-2021 11:44 AM

HP Recommended

Usually, "one beep" means that the POST (Power On Self Test) has completed, without incident.

 

Put in a new CMOS battery.

Borrow/purchase a USB keyboard.

Use the keyboard to enter BIOS SETUP.

Reset the date/time, and ensure that the disk-drive is listed as an eligible "bootable" device.

Save/Exit from BIOS SETUP.

It should now boot from the disk-drive.

 

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