cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
179
Flag Post

1801 -Microcode Update Error

HP Recommended
DC7900 sff
Microsoft Windows 10 (64-bit)

Hello,

I would like to know what BIOS version is required on a DC7900 system with E6300 processor so that 1801-Microcode Update Error does not appear at startup. Currently the BIOS version is 786G1 v01.27. Thank you!
1 REPLY 1
Highlighted
Level 20
Level 20
123,292 113,473 18,273 27,906
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

Below is the link to the HP Quickspecs for the dc7900 model series.

 

http://shop.itema-pg.com/userfiles/editor/file/7900.pdf

 

The list of supported processors can be found on pages 9 & 10, and the E6300 is not one of them.

 

That is why you are getting the microcode error and there is nothing you can do to fix it other than to install one of the supported processors listed.

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation