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- Desktops
- Desktop Boot and Lockup
- 1801 microcode update error
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02-15-2018 11:38 AM
i have update my processor from
Intel® Core™2 Duo Processor E6300
To
Intel® Core™2 Quad Processor Q6600
and i try to update my bios and still have the same problem
please help me
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Accepted Solutions
02-15-2018 12:43 PM - edited 02-15-2018 02:19 PM
Hi:
Below is the link to the HP Quickspecs for your workstation.
The supported processors are listed on page 3.
http://isvpatch.external.hp.com/HPPTF/drvlib/docs/xw4400.pdf
No Q6xxx quad core processors are supported, which is why you are getting that error, and there are no microcode updates that provide support for quad core processors.
The QX6700 is supported.
If you want the error to go away, you will have to install one of the supported processors listed.
02-15-2018 12:43 PM - edited 02-15-2018 02:19 PM
Hi:
Below is the link to the HP Quickspecs for your workstation.
The supported processors are listed on page 3.
http://isvpatch.external.hp.com/HPPTF/drvlib/docs/xw4400.pdf
No Q6xxx quad core processors are supported, which is why you are getting that error, and there are no microcode updates that provide support for quad core processors.
The QX6700 is supported.
If you want the error to go away, you will have to install one of the supported processors listed.
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