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MR_MoMeN
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Message 1 of 2
1,201
Flag Post

Solved!

1801 microcode update error

‎02-15-2018 11:38 AM

HP Recommended
Product: HP xw4400 Workstation
Operating System: Microsoft Windows 7 (64-bit)

i have update my processor from 

Intel® Core™2 Duo Processor E6300
To

Intel® Core™2 Quad Processor Q6600

and i try to update my bios and still have the same problem 
please help me

1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
Level 21
136,422 91,084 20,986 28,075
Message 2 of 2
Flag Post

‎02-15-2018 12:43 PM - edited ‎02-15-2018 02:19 PM

HP Recommended

Hi:

 

Below is the link to the HP Quickspecs for your workstation.

 

The supported processors are listed on page 3.

 

http://isvpatch.external.hp.com/HPPTF/drvlib/docs/xw4400.pdf

 

No Q6xxx quad core processors are supported, which is why you are getting that error, and there are no microcode updates that provide support for quad core processors.

 

The QX6700 is supported.

 

If you want the error to go away, you will have to install one of the supported processors listed.

View solution in original post

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1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
136,422 91,084 20,986 28,075
Message 2 of 2
Flag Post

‎02-15-2018 12:43 PM - edited ‎02-15-2018 02:19 PM

HP Recommended

Hi:

 

Below is the link to the HP Quickspecs for your workstation.

 

The supported processors are listed on page 3.

 

http://isvpatch.external.hp.com/HPPTF/drvlib/docs/xw4400.pdf

 

No Q6xxx quad core processors are supported, which is why you are getting that error, and there are no microcode updates that provide support for quad core processors.

 

The QX6700 is supported.

 

If you want the error to go away, you will have to install one of the supported processors listed.

View solution in original post

Was this reply helpful? Yes No
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