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ipk
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2013 pc automatically loading into startup menu but not booting from there

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compaq 8200 elite small form factor
Microsoft Windows 10 (64-bit)

XL510AV Compaq 8200 elite small form factor 

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TheOldMan
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To answer the question, start tapping Esc and then turn it on.

 

If the hard drive failed the Diagnostics, then it needs to be replaced.  That will also mean the Windows and other software will need to be reinstalled.


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TheOldMan
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It could be the boot loader is corrupted or the hard drive has failed.  Run the Diagnostics to verify the hardware

To run the Diagnostics routine, start tapping the Esc key and then press the start button.
Keep tapping the Esc key until a popup menu shows. Then pick Diagnostics from that popup menu, F2.
Report back with the results.


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ipk
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do i turn it on and start tapping or start tapping then turn it on?

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ipk
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I did the test and it failed, I assume I need a new hard drive?

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TheOldMan
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HP Recommended

To answer the question, start tapping Esc and then turn it on.

 

If the hard drive failed the Diagnostics, then it needs to be replaced.  That will also mean the Windows and other software will need to be reinstalled.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the thumbs up to give Kudos! " >.

View solution in original post

Was this reply helpful? Yes No
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