10-04-2017 02:15 AM
We have a problem with al our new Tagsys Medio P200u units
in combination with our new HP 280 G2 SFF PC
We have a USB device connected.
At the first time Windows will start normally, but when Windows has shutdown the computer will not start again.
When i will plug out the USB cable for only one seccond en re-connect the cable. the computer will start normally
Have you ever heard of a summulair problem ?
All updates (BOIS en Drivers) are installled already
10-09-2017 12:51 AM
I have tried this already without succes.
Even when USB devices (harddisk and Floppy drive option) are disabled in the BIOS the PC won't start.
I'll supose it has something to do with USB power or t he UEFI option.
When i'll put out the cable from the RFID scanner for only one second and reconnect it, the pc start's up.
10-09-2017 03:11 AM
Bit of a longshot this one...
Are you shutting down windows?
Or merely suspending it?
The fast Start up on Windows does not do a clean shutdown and this may be affecting the restart, so....
The "Turn on fast start-up (recommended)" isn't by recommended by me. So I clear the little box.