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280 G2 SFF not booting

280 G2 SFF
Microsoft Windows 10 (64-bit)

We have a problem with al our new Tagsys Medio P200u units
in combination with our new HP 280 G2 SFF PC
We have a USB device connected.

At the first time Windows will start normally, but when Windows has shutdown the computer will not start again.
When i will plug out the USB cable for only one seccond en re-connect the cable. the computer will start normally
Have you ever heard of a summulair problem ?
All updates (BOIS en Drivers) are installled already

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280 G2 SFF not booting

Enter BIOS SETUP.

Check the "boot order".

Make sure that the disk-drive is a higher priority than any USB device.

 

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280 G2 SFF not booting

I have tried this already without succes.

Even when USB devices (harddisk and Floppy drive option)  are disabled in the BIOS the PC won't start.

I'll supose it has something to do with USB power or t he UEFI option.

When i'll put out the cable from the RFID scanner for only one second and reconnect it, the pc start's up.

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280 G2 SFF not booting

Hi

 

Bit of a longshot this one...

 

Are you shutting down windows?

Or merely suspending it?

 

The fast Start up on Windows does not do a clean shutdown and this may be affecting the restart, so....

 

PWR and LID.png

 

The "Turn on fast start-up (recommended)" isn't by recommended by me.  So I clear the little box.

 

 

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280 G2 SFF not booting

I have found a sollution for my problem.

A recovery of the BIOS settings will help.

https://support.hp.com/us-en/document/c04126730

Thanxs for your help.

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