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HP Recommended
OMEN Desktop PC 25L GT11-0000i / GT12-0000i (7WM02AV)
Microsoft Windows 11

when I turn on my pc there is sound appears 3 long beeps and 3 short beeps then my pc shut down and nothing display in my screen I tried to reset the graphics card and the memory,  and the cimo battery but nothing help the beeps still work 

pls help me 

1 REPLY 1
HP Recommended

hi

check this

https://support.hp.com/us-en/document/ish_1997210-1528385-16

This condition indicates a potential graphic chip failure.

if a graphics card is installed, remove it, test

https://www.youtube.com/watch?v=3NYSQmJxFiM

if you are still under warranty, contact hp support, or your reseller

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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Learn how to remove and replace the graphics card and bracket for OMEN 25L GT11-0000a, GT11-0000i, 30L GT13-0000a, GT13-0000i Desktop PC. Chapters: 00:00 Introduction 00:29 Removal of components before replacement 00:40 Remove the graphics card bracket 00:52 Remove the graphics card 01:30 Ensure ...
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