• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
OMEN Desktop PC 25L GT11-0000i / GT12-0000i (7WM02AV)
Microsoft Windows 11

when I turn on my pc there is sound appears 3 long beeps and 3 short beeps then my pc shut down and nothing display in my screen I tried to reset the graphics card and the memory,  and the cimo battery but nothing help the beeps still work 

pls help me 

1 REPLY 1
HP Recommended

hi

check this

https://support.hp.com/us-en/document/ish_1997210-1528385-16

This condition indicates a potential graphic chip failure.

if a graphics card is installed, remove it, test

https://www.youtube.com/watch?v=3NYSQmJxFiM

if you are still under warranty, contact hp support, or your reseller

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.