• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
Microsoft Windows 10 (64-bit)

hi so whenever I boot up my PC it would usually work, but just recently it's been saying that there is no hard disk detected, and when I did a check on the hardware diagnostics, it says not available, any reason for this? I have no clue on what to do and I've been switching the legacy and boot order around but just went back to default settings and it still did not work. I am confused on what to do

1 REPLY 1
HP Recommended

Hi @grygry 

 

Please provide a specific HP Product number to check for HP Cloud Recovery options and PC specifications.

 

A 3FO error usually indicates the system disk has problems. HP Hardware Diagnostics is confirming this since it cannot find a system disk.

 

You may need to replace this disk. Then use HP Cloud Recovery to install the HP factory image if your PC supports this or reinstall W10 clean using Microsoft installation media.

 

You might be able to recover data on the faulty disk by connecting the faulty disk to your PC as a data disk after replacing the bad disk and installing an operating system on a new disk. Or you can connect the faulty disk to a different PC as a data drive. 

 

This process is somewhat complex. There is no guarantee data can be recovered.

 

I would have a local PC Tech take a look unless your PC is still in warranty. Contact HP Support if in warranty.

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.