cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
mjjones
New member
2 1 0 0
Message 1 of 2
123
Flag Post

750-137c wont turn on

‎11-12-2020 10:00 AM

HP Recommended
Product: Envy 750-137c
Operating System: Microsoft Windows 10 (32-bit)

Green led solid on at plug but tower wont turn on. Have tried the resets and power cycling tests.

1 REPLY 1
mjjones
Author
New member
2 1 0 0
Message 2 of 2
Flag Post

‎11-12-2020 11:49 AM

HP Recommended

Just removed power supply and did basic no load voltage checks for 3, 5, and 12 vdc. Readings fine, no load. When plugged in while removed, fan runs and green led is off. When supply is back in cabinet and connected, then powered up,  fan does not run but green led is on solid. 
I have no clue since I’m not a pc tech or electronics guy. This Envy 750-134c is always plugged in and ready and have had no issues since new about five years ago. Only thing changed/added was a wireless connection to a new Eco Tank Epson printer of which I printed out on last night.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation