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09-16-2022 02:19 PM
Welcome to the HP Support Community. Thanks for bringing this to our notice.
I see that you are facing issues with your system. Do not worry, we are here to fix it.
- May I know from when are you facing this issue?
- Did you make any hardware or software-related changes to it?
Update your chipset and all other drivers from the PC maker's Support Downloads web page for your exact model. While there check that you also have the latest chipset, BIOS, display, network, Bluetooth, USB, and all other drivers, compared to the ones presently installed in Device Manager reached by right-clicking the Start button.
If that doesn't work then also try AMD autodetect to compare the drivers it finds from its scan: http://support.amd.com/us/gpudownload/windows/P...
If further problems you can See if you can System Restore to a point before the problem started:
System Restore is your first line of defense and can take you back to a point before a problem began. If it doesn't help then you can undo it. Read about it first in the tutorial above and then try restoring to just before this started. If System Restore is not enabled on C drive do that now so it's available in the future.
If the problem repeats or System Restore doesn't work then check which Windows Updates have been installed at Settings > Update & Security > Windows Updates > Update History, uninstall them there or System Restore again, then immediately check for and block the Updates with the Hide Updates tool.
Hope this helps! Keep me posted.
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