cancel
Showing results for 
Search instead for 
Did you mean: 
Arthur45
New member
1 0 0 0
Message 1 of 3
209
Flag Post

Accessing the bios to change boot source

HP Recommended
HP Pavilion p6127uk
Microsoft Windows 10 (64-bit)

the F keys suggested by the HP start up screen do not work. The Windows button +B on start up does not work.  Whe I try and access the HP support to get a BIOS down load to a USB they dont even recognise my serial number.  Now it is a much loved system 11 years old and I have just installed a 1TB SSD drive that i have cloned buut cannot get to boot.  Help anyone

2 REPLIES 2
Grzwacz
Level 12
Level 12
6,774 6,758 638 1,525
Message 2 of 3
Flag Post
HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

Well, why did you clone the operating system to a new HDD? I would think you had a problem with the current HDD or some other system problem.

 

The clone could be bad, what software did you use to clone the image, or you have a hardware problem with a 11 year old PC.

 

Have you run HP Diagnostics to check for hardware problems?

 

The primary boot disk should auto detect by the BIOS if the system is functional and the operating system image on the new disk is good.

 

Regards

 

 

0 Kudos
Paul_Tikkanen
Level 21
Level 21
132,278 122,455 20,134 30,870
Message 3 of 3
Flag Post
HP Recommended

Hi:

 

Pressing the F9 key immediately after turning on the PC should give you the boot options menu.

 

If it isn't, unfortunately I would not know why it isn't.

 

For whatever reason they do it, HP retires support for all PC's 10 years old or more, so you will not find any support for your model anymore.

 

 

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation