Admin password reset

[AngelS13]

Product: HP Stream X360

Operating System: Microsoft Windows 10 (64-bit)

I need to get into my BIOS settings but it is locked by an admin password I never even set please help?

Model: HP Stream X360

disabled code: i 51291704

[Kuroi_Kenshi]

Hi @AngelS13,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding password reset!  

We're thrilled to have the opportunity to assist you and provide a solution.

If your BIOS is locked with an admin password that you never set, you have a few options to reset it:

1. Try a Backdoor Password

Sometimes generic backdoor passwords may work. Try entering:

• admin
• password
• 123456
• 000000
• admin123

2. Use the disabled Code (i 51291704) to Generate a Reset Key

HP laptops sometimes display a system disable code when you enter the wrong password multiple times. This code might help generate a BIOS reset key. However, HP no longer provides this method publicly. You will need to contact HP Support directly.

3. Perform a CMOS Reset (Manual Method)

If HP Support cannot help, you can try resetting the CMOS battery inside your laptop:

1. Turn off the laptop and unplug all cables.
2. Open the back cover and locate the CMOS battery (a small, round silver battery).
3. Remove the battery for 5–10 minutes, then place it back in.
4. Reassemble and restart the laptop.
5. Try accessing the BIOS again.

Let me know if you need further guidance! 😊

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,