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01-20-2023 07:53 AM
Hi, I have an HP All-in-one desktop running Windows 11 64-bit.
If I should accidently unplug my laptop and it shuts down improperly (it doesn't have a built-in battery) when I go to plug it back in and reboot I get these obnoxiously loud 3 long beeps followed by 4 short beeps. It then recycles those sounds 4 times before a menu comes up saying that there is an error with my user i/f and that my computer will shut off in 3 seconds, which it does. Then the entire process is repeated when I turn on the computer again. There is also an instruction which says that I can get to my menu by pressing escape. However, pressing escape doesn't do anything.
I have found that control-alt-delete will take me out of this cycle and my computer will then boot up normally. Does anyone know why it is programmed to go through this horrible sequence if the computer isn't properly shut down, and is there any way to bypass the sounds and go directly to a menu which will allow me to make a selection so that the computer will load properly? TIA.
01-23-2023 05:19 AM
Welcome to HP Support Community.
Thank you for posting your query. I will be glad to help you.
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