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‎04-20-2020 04:37 AM

HP Recommended
Product: Pavilion 27-N014A
Operating System: Microsoft Windows 8.1 (64-bit)

I have a HP Pavilion 27-n014a / M1R41AA and the device doesn't power on.

When you try to turn the PC on, the white LED on the front flashes 7 times pauses then repeats.

The machine does not reach the BIOS and there are no beeps.

I have been unable to find any documentation saying what this code is and assistance is appreciated.

 

14 people had the same question
3 REPLIES 3

‎04-20-2020 04:47 AM

HP Recommended

Hi
Depending on the age of the PC and the BIOS vendor...
https://support.hp.com/us-en/document/bph07107

 

Power button LED blinks 7 times with 7 beeps

Motherboard/

Main-Board failure

Contact support for possible Main-Board replacement.

 

 

 

Troubleshooting is here......

https://support.hp.com/gb-en/product/hp-pavilion-27-n000-all-in-one-desktop-pc-series-touch/7902082/...

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‎04-20-2020 05:21 AM

HP Recommended

Hi,

 

Yes I did look at the troubleshooting page for this model PC but it wasn't particularly helpful for this issue.

 

The machine was purchased in 2016 so a 2015 BIOS is likely however there are no beeps, do you believe that this is still the same issue?

 

Thank you.

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‎04-20-2020 05:33 AM

HP Recommended

Hi

Beeps don't always happen nowadays, because the Main Board does not have a small on-board Piezo Speaker, the system relies on the larger speakers fitted, so a blinking light is all you blinking well get.

 

Beep2015.png 2015 on-wards is supposed to be 2 parts to the 'message'.

 

3-4  0r 4-3  even 2-5 or 5-2.

 

Other tables (not relevant I believe) list...

Caps/Num lock lights = 7 blinks - Sure Start unable to find valid BIOS Boot Block image.

 

 

 

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