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Locked

‎02-03-2024 05:29 PM

HP Recommended

My toddler somehow changed the start up password for my All in One PC. I don’t know the answers to the security questions as this PC belonged to my mom before she passed away. I don’t have the disk either. 
is there anyway to get into this computer and reset the password?

thanks so much!

Category:
1 REPLY 1

‎02-27-2024 02:58 PM

HP Recommended

According to the Community's Rules of Participation:


4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.


Therefore, we are unable to assist you with this.

 

Your best be it to take the PC to a local PC repair facility as they might have the means to get it booted for you.

 

Good Luck



I am a volunteer and I do not work for, nor represent, HP
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