• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎01-12-2024 07:41 AM

HP Recommended
Product: 24-dp0140z
Operating System: Microsoft Windows 10 (64-bit)

I'm having a boot loop problem. During POST, It passes the hardware checks until it gets time to load the actual BIOS image file. I get "The System BIOS update failed." I imagine windows decided to update the BIOS during normal updating. 

I was trying to create a BIOS recovery thumb drive, but the software and drivers page for this AIO says there are no drivers for the computer. 

Can anyone direct me to the proper BIOS version so I can download it and create a recovery key? 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-12-2024 08:38 AM

HP Recommended

Found the solution for my computer. The link below is for an HP All-in-One 24-df0xxx 86F3 vF.50 Rev 1, BUT it has the same BIOS component type (86F3).

https://ftp.hp.com/pub/softpaq/sp148001-148500/sp148473.exe

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎01-12-2024 08:38 AM

HP Recommended

Found the solution for my computer. The link below is for an HP All-in-One 24-df0xxx 86F3 vF.50 Rev 1, BUT it has the same BIOS component type (86F3).

https://ftp.hp.com/pub/softpaq/sp148001-148500/sp148473.exe

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.