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‎08-03-2020 10:22 PM

HP Recommended
Product: Hp all in one 22-b212la
Operating System: Microsoft Windows 10 (64-bit)

Es un equipo all in one y no detecta teclado ni mouse, ya intente hacer la bios desde un medio extraible flash pero debo oprimir tecla windows y tecla b o tecla v pero no reconoce el teclado. Que puedo hacer? 

1 REPLY 1

‎08-04-2020 07:04 AM

HP Recommended

Hi there! Thank you for visiting our English HP Support Community! 🙂

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Or, if you prefer, you can visit the HP Support website (https://support.hp.com/us-en?openCLC=true), to find the support channel for your region.

 

Thank you for your understanding.

 

Kind regards,

 

BiancaS.

I work on behalf of HP.
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