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‎05-30-2022 10:38 AM - last edited on ‎05-30-2022 10:42 AM by Retired

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

Hp Pavillion all in one 24 Xa0181na will no longer boot up message error. I've /tried all the suggested sollutions to no avail.

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1 REPLY 1

‎05-31-2022 05:23 AM - edited ‎05-31-2022 05:24 AM

HP Recommended

That message usually indicates the hard drive has failed and needs to be replaced.

Before going further, please verify that assumption by running the Diagnostics routine.

To run the Diagnostics routine, Start tapping the Esc key BEFORE starting the PC and then press the start button.
Keep tapping the Esc key until a popup menu shows. Then pick Diagnostics from that popup menu, F2.
Report back with the results.

BTW: the spec page for that PC indicated Windows 10 64bit

https://support.hp.com/gb-en/document/c06210076


I'm not an HP employee.
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