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‎01-28-2021 07:21 PM

HP Recommended
Product: All in one 24
Operating System: Microsoft Windows 10 (32-bit)

My all in one doesn't boot passed the hp logo. Diags showed a memory module error. I replaced the memory. No change. Can't even find the hard drive inside. Help

1 REPLY 1

‎02-04-2021 03:21 PM

HP Recommended

@Jiker 

Given the date of your post, I would have expected someone to respond to it before this -- but since that has not happened, I will take a shot at it ...

HP has lots of different AIO 24 models.  Some have only HDDs; others have only SSDs; some have both.

 

The ones that have HDDs have them contained inside a cage that is attached to the motherboard.

 

The ones that have only SSDs have the newer m.2 SSDs and those look like a memory stick and are attached directly to the motherboard.



I am a volunteer and I do not work for, nor represent, HP
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