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Kskrg
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Message 1 of 4
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Automatic Repair loop, "no administrator accounts on this pc"

HP Recommended
19-2113w
Microsoft Windows 8.1 (64-bit)

it goes "preparing automatic repair" then the command prompt window flashes, then it loads the blue screen menu. clicking the usb drive in "use a device" restarts the pc. i want to get the hard drive data

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Lil_Boy_Blue
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HP Recommended

Hi
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

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Kskrg
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HP Recommended

it passed everything in the extensive test

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Lil_Boy_Blue
Level 12
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HP Recommended

Hi

Which suggests a careful Repair/Rebuild/Recovery/Re-Install

 

Something like this...

https://www.microsoft.com/en-us/software-download/windows8iso

 

W8 Repair.pngRecovery Reinstall.png

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