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HP Recommended
HP All-in-One - 22-df0120m
Microsoft Windows 10 (32-bit)

Stuck on automatic repair 

1 REPLY 1
HP Recommended

Hi @Tkronewitter,

 

Welcome to the HP Support Community

I'd like to help!

 

I understand you have an HP All-In-One - 22-Df0120m and the PC is stuck on automatic repair. 

 

This is happening because Windows cannot start/boot. It may be caused due to hardware problems (e.g. your HDD or RAM) or it may be caused by faulty Windows Update, some other faulty update/driver, corrupted bootloader / Boot Configuration Data in Windows, etc., I recommend you to follow the below steps:

 

1. Try hard restart/hard reset.

 

  • Press the power on button on your PC and hold it for about 5-10 seconds until your computer powers off completely.
  • Remove and unplug any external peripherals and accessories.
  • Press the power-on button to turn on the PC and wait if it will start now. Wait.

 

If it still fails to load properly, go ahead with the next steps

 

2. Perform some basic hardware checks to rule out a hardware problem
 

  • Please, shut down the computer using the power button (pressed and hold for a few seconds until the PC powers off)
  • Power the computer back on.
  • As soon as you press the power-on button, immediately begin hitting the Esc button (like tap-tap-tap) before any logo appears. This should open an HP Startup Menu

 

Choose F2 to open System Diagnostics. Follow the on-screen instructions to perform System Test >> Quick test.

This will check major hardware components for issues (To make sure it is not a hardware issue).  Click on the link to view a video for reference.

 

If there are no system checks/no quick tests, perform HDD (hard disk drive) and RAM check (memory check).

 

If everything passes then it could be a corrupt Operating system issue. Then we have to reinstall the complete operating system using HP Cloud Recovery Tool.

 

Click on this link to open the HP Cloud Recovery Tool document with step-by-step instructions.  

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.