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BIOS / Windows reset HP 750-424

HP 750-424
Microsoft Windows 10 (64-bit)

Hi! I was receiving a driver error/bad pool caller and iql error from scarlett 2i2 audio interface/maybe my audio app. A4ALL drivers never worked. so i tried running verifier.exe from windows.

This put my pc in a loop saying there was an issue and it couldn't boot.. after shutting down that night due to drivers not verifying properly...

I attempted to restore from a flash drive but was having issues with that so i followed some video on youtube that altered my bios/system 32 boot config leading to error 0xc0000098 and attempted to reset to default UEFI settings at some point in this mess. When pressing F2 my bios.bin is not correct/ update is unavailable.

I launched the drive from recovery a different way (how i should have before but missed the option late at night leading to stupidly altering bios/boot config...) and tried to reinstall windows but it was already installed and couldn't repair unless booted up. So I hit delete and format on my partitions in repair my pc under advanced options. Stupid mistake I know but I figured by now data loss was the worst thing that could happen. I deleted every partition damaging system files and recovery files leading to my new error when pressing f1 for recovery environment error 0xc000025 or just staying on that dreaded blue screen.. i have collected quite a bit of info about my rig. at this point i just want to get everything off the drives if i have to and hard reset EVERYTHING to default? Can anyone help me fix stupid ---> -_-

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BIOS / Windows reset HP 750-424

@pbpicasso272

Thank you for posting on the HP Support Community.

 

This looks like BIOS is corrupted and needs to be flashed. Don't worry as I'll be glad to help,  I have a few troubleshooting steps we could try to fix the issue:

  1. Turn off the computer, and then connect the power cord.

  2. Press and hold the Windows key and the B key at the same time, and then press and hold the Power button for 2 to 3 seconds.

    Keyboard highlighting the key presses for BIOS recovery

  3. Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.

  4. If this recovery method fails, use another working computer to create a BIOS recovery flash drive to install the latest BIOS file.

Click here: https://support.hp.com/in-en/document/c02693833 to complete the troubleshooting steps. 

 

Hope this helps! Keep me posted for further assistance.
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Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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I am an HP Employee

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