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- BIOS and advanced startup wont open

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11-04-2021 07:08 PM
Product: HP Pavilion Gaming Desktop 690-0029ur
Operating System: Microsoft Windows 11
I need help with booting to advanced startup and BIOS.
Well, first, advanced startup.
I tried two ways: clicking "advanced restart" in recovery settings; clicking "restart" while holding left shift.
In both ways my computer begins the restart, but it won't boot up, it's just stuck with empty screen no matter how long I wait.
Next, BIOS.
And same issue here, I tried clicking different buttons (hold ESC, F2, F8, F9, F10), and some of them, which are supposed to work, make my computer get stuck with that blank screen.
Note: I tried with both enabled and disabled fast boot, but none of them worked.
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