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HP Recommended
HP Pavilion Desktop PC TP01-0000a (6GU13AV)
Microsoft Windows 11

Hello. How to display the hidden "Advanced" page in the BIOS menu. The goal is to disable power saving (if possible) in an attempt to fix a BSOD issue with DPC_WATCHDOG_VIOLATION on amdppm.sys. Thanks for your help.

HP 8643 - Bios F.41 (09/17/2021) - AMD Ryzen 5 3400G - AMD Radeon RX 550 - Microsoft Windows 11 Professional (x64) Build 22000.675

4 REPLIES 4
HP Recommended

hi

https://support.hp.com/us-en/product/hp-pavilion-desktop-pc-tp01-0000a/37874144/model/2100019012/tro...

sorry, but you can check in all that is given here, there is no such type of option, and or, hp does not disclose this information
that said, do you have this problem at any particular time?
I see windows 11 here, is it original or updated?
If originally under Windows 10, was the problem already present?

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Hello.
Thank you for your response and your help.
Initially, my PC was running Windows 10 (version delivered by HP). I very rarely had the problem. At that time it didn't bother me too much.
Then I updated to Windows 11. After a while the problem got more annoying (a BSOD every 3 or 4 boots).
Searching the internet, I found 2 suggestions:
- Disable service (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\amdppm with Start=4 (https://answers.microsoft.com/en-us/windows/forum/all/bsod-amdppmsys/941dd57b-1bde-453d-a9d9 -278942ff38b5)
Doesn't fix the problem - still a BSOD, but not on the "amdppm" service
- Disable CE1 in BIOS, to gain stability… (https://frameboxxindore.com/windows/how-do-i-turn-off-c1e-in-bios.html)
I don't know if it's possible and that's the subject of my request for help.

HP Recommended

Check, but definitely not this option
And you shouldn't have this original
on the other hand it is mentioned "So it's usually best to disable it when overclocking

Is that the case ?

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

This is not for overclocking but to "improve stability". Note that I am testing BIOS version F42 of 04/01/2022 which seems to improve my BSOD problem (it is indicated that this version partially fixes the DPC_WATCHDOG_VIOLATION BSODs). To be continued...

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