cancel
Showing results for 
Search instead for 
Did you mean: 
Dominic13
New member
4 2 0 0
Message 1 of 3
221
Flag Post

BIOS issues

HP Recommended
HP Pavilion P6000
Microsoft Windows 10 (64-bit)
 

When I click F10 on my Keyboard to load into the bios it says Save configuration changes and exit now ? Yes or no. Any help the arrow keys wont work so I cant say no Thanks in advance 

 

 

the Product No. QU122AA#ABC

 

My computer used to run off windows 7 (64bit) now it runs off windows 10 (64bit)

 

and YES i have tried with another keyboard 

 

 

So i fixed it by unplugging my pc holding down the power button for 20 seconds taking out the battery pluging it in turning it on then turning it off then holding down the power button for 20 seconds putting back in the battery then turning it back on 

 

BUT one last thing before i say this is solved Can someone tell me what NX is and Should i enable it

 

2 REPLIES 2
Dominic13
Author
New member
4 2 0 0
Message 2 of 3
Flag Post
HP Recommended

also it loads the bios but says Save configuration changes and exit now ? when it loads i cant move my arrow keys 

0 Kudos
KrazyToad
HP Support Agent
HP Support Agent
22,734 22,721 1,363 1,380
Message 3 of 3
Flag Post
HP Recommended

@Dominic13


Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please run a Keyboard Test from F2 Diagnostic


- Hold the power button for at least five seconds to turn off the Computer.
- Turn on the computer and immediately press Esc repeatedly, about once every second. 
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Keyboard

 

Keep me posted

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

KrazyToad
I Am An HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation