BIOS issues

[Dominic13]

When I click F10 on my Keyboard to load into the bios it says Save configuration changes and exit now ? Yes or no. Any help the arrow keys wont work so I cant say no Thanks in advance 

the Product No. QU122AA#ABC

My computer used to run off windows 7 (64bit) now it runs off windows 10 (64bit)

and YES i have tried with another keyboard 

So i fixed it by unplugging my pc holding down the power button for 20 seconds taking out the battery pluging it in turning it on then turning it off then holding down the power button for 20 seconds putting back in the battery then turning it back on 

BUT one last thing before i say this is solved Can someone tell me what NX is and Should i enable it

[Dominic13]

also it loads the bios but says Save configuration changes and exit now ? when it loads i cant move my arrow keys 

[KrazyToad]

@Dominic13

Welcome to HP Community

I have gone through your Post and would like to help

Please run a Keyboard Test from F2 Diagnostic

- Hold the power button for at least five seconds to turn off the Computer.
- Turn on the computer and immediately press Esc repeatedly, about once every second. 
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Keyboard

Keep me posted

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.