BIOS: keyboard layout not switching

[oak300]

hp elitebook x360 1030 g2, BIOS P80 Ver. 01.31 - 10/16/2019

Hello! I have a BIOS password in English letters. In the BIOS settings menu, I changed the menu language to Russian. Now, when loading at the very beginning to Windows, there are always only Russian letters, and I can’t enter the BIOS, because. the password is in English, and the layout is in Russian.

How did I get it? VeraCrypt was installed on the laptop, the password was also in English on it, I could not log in. At the very beginning, when entering the password, I pressed F5 and it became clear to me what characters I was entering - they were ONLY Russian letters, the keyboard did not switch to English in any way.

I reset the laptop to factory settings (goodbye VeraCrypt), reinstalled Windows, everything is fine here. But here in BIOS - I still can’t enter, because 100% exactly the layout does not switch to English. What to do?

This is start: VeraCrypt, i can put into password only in russian letters (РАСКЛАДКА НА РУССКОМ), i try alt+shift, ctrl+shift, shft+shift - no ones help me. How to change? This is bug..

[oak300]

Can anyone help me? What I must to do?...

[JessikaV]

Hello,

Thank you for visiting the HP Support Community.

According to the Community's Rules of Participation:

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

JessikaV
HP Support Community Administrator