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‎01-22-2021 09:23 AM

HP Recommended
Product: HP ALL-IN-ONE
Operating System: Microsoft Windows 10 (64-bit)

Good morning

 

When I open my All-in-One I am offered a bios up date.  However when I click on install nothing happens, when time runs out it  starts normally.  Once in awhile a program seizes and nothing I do will unfreeze it.  Any suggestions accepted.

Maglite

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-22-2021 10:54 AM

HP Recommended

Hi,

 

The BIOS update could be a false positive.

 

I would check your HP product download site for a BIOS update. Do the update manually.

 

HP Support Assistant BIOS updates may break the BIOS at times requiring factory service.

 

Regards

View solution in original post

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1 REPLY 1

‎01-22-2021 10:54 AM

HP Recommended

Hi,

 

The BIOS update could be a false positive.

 

I would check your HP product download site for a BIOS update. Do the update manually.

 

HP Support Assistant BIOS updates may break the BIOS at times requiring factory service.

 

Regards

Was this reply helpful? Yes No
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